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CONTACTING THE CANAL CORPORATION
The Canal Corporation can be reached by mail, email, or phone. See the addresses for our offices, browse our list of phone numbers by division, or fill out our contact form to send us a question or concern via email.
Contact Us
Office, Section & Facility Contact Info
Office, Section & Facility Contact Info
| Office/Section | Address and Phone Number |
|---|---|
| Administrative Headquarters |
30 South Pearl St – 5th Floor Albany NY 12207 (518) 449-6000 |
| Eastern Region HQ |
30 South Pearl St – 5th Floor Albany NY 12207 (518) 449-6082 |
| Western Region HQ | 149 Northern Concourse North Syracuse NY 13212 (315) 423-2098 |
| Syracuse Division Office | 149 Northern Concourse – Suite 400 North Syracuse NY 13212 (315) 423-2080 |
| Buffalo Sub Region Office | 4950 Genesee St Cheektowaga NY 14225 (716) 686-4400 |
| Office/Section | Address and Phone Number | Locks | Lift Bridges | Guard Gates |
|---|---|---|---|---|
|
Section 1 Fort Edward |
17 Broadway Fort Edward NY 12828 (518) 747-4613 |
C1, C2, C3, C4, C5, C6, C7, C8, C9, C11, C12 | N/A | Crockers Reef |
| Section 2 Waterford |
200 Davis Ave Waterford NY 12188 (518) 270-8400 |
E2, E3, E4, E5, E6, E7 | N/A | 1, 2 |
| Section 3 Fonda |
30 Bridge St S Fonda NY 12068 (518) 853-3823 |
E8, E9, E10, E11, E12, E13, E14, E15 | N/A | N/A |
| Section 4 Utica |
2960 St. Route 5 Frankfort NY 13340 (315) 352-3783 |
E16, E17, E18, E19, E20, E21, E22 | N/A | 3, 4, 5, 6, 7 |
| Section 5 Lysander |
9052 River Rd Phoenix NY 13135 (315) 695-7302 |
E23, E24, O1, O2, O3, O5, O6, O7, O8 | N/A | N/A |
| Section 6 Lyons |
7665 Dry Dock Rd Lyons NY 14489 (315) 871-4303 |
E25, E26, E27, E28A, E28B, E29, E30, CS1, CS2/3, CS4 | N/A | N/A |
| Section 7 Pittsford |
3837 Monroe Ave Pittsford NY 14534 (585) 586-6877 |
E32, E33 | E-128, E-174, E-178, E-181, E-182, E-187, E-191 | 9, East Guard Lock, West Guard Lock, 10, 11, 12, 13 |
| Section 8 Lockport |
2 Mill St Lockport NY 14094 (585) 589-5689 |
E34/35 | E-199, E-200, E-203, E-206, E-211, E-216, E-222, E-229, E-230 | 14, 15, 16, 17, 18 |
Fast-Find Phone Numbers
Fast-Find Phone Numbers
| Resource | Phone Number |
|---|---|
| Emergencies | 911 |
| Canals Incident Call Center 24/7 | 833-538-1042 |
| Public Engagement & Media Relations | 518-433-6734 |
| Doing Business | 518-449-6075 |
| Real Property & Permits | 518-449-6033 |
| Recruiting | 518-449-6003 |
| Canal Recreationway Commission | 518-449-6008 |
| All Other Information | 518-449-6000, select option |
Contact Us By Email
Contact Us By Email
If you are a member of the media, call 518-433-6734, 24/7 or email shane.mahar@nypa.gov directly.
For all other email inquiries, use the form below. Responses are usually in 2-3 business days.
Freedom of Information Law (FOIL) Request