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Corporate Information

Contact Us

View phone, mail and email contact information for the Canal Corporation.

CONTACTING THE CANAL CORPORATION

The Canal Corporation can be reached by mail, email, or phone. See the addresses for our offices, browse our list of phone numbers by division, or fill out our contact form to send us a question or concern via email.

Contact Us

    Office, Section & Facility Contact Info
    Office, Section & Facility Contact Info
    Office/Section Address and Phone Number
    Administrative Headquarters 30 South Pearl St – 5th Floor
    Albany NY 12207
    (518) 449-6000
    Eastern Region HQ 30 South Pearl St – 5th Floor
    Albany NY 12207
    (518) 449-6082
    Western Region HQ 149 Northern Concourse
    North Syracuse NY 13212
    (315) 423-2098
    Syracuse Division Office 149 Northern Concourse – Suite 400
    North Syracuse NY 13212
    (315) 423-2080
    Buffalo Sub Region Office 4950 Genesee St
    Cheektowaga NY 14225
    (716) 686-4400
    Office/Section Address and Phone Number Locks Lift Bridges Guard Gates
    Section 1
    Fort Edward     		17 Broadway
    Fort Edward NY 12828
    (518) 747-4613    		 C1, C2, C3, C4, C5, C6, C7, C8, C9, C11, C12 N/A Crockers Reef
    Section 2
    Waterford    		 200 Davis Ave
    Waterford NY 12188
    (518) 270-8400    		 E2, E3, E4, E5, E6, E7 N/A 1, 2
    Section 3
    Fonda    		 30 Bridge St S
    Fonda NY 12068
    (518) 853-3823    		 E8, E9, E10, E11, E12, E13, E14, E15 N/A N/A
    Section 4
    Utica    		 2960 St. Route 5
    Frankfort NY 13340
    (315) 352-3783    		 E16, E17, E18, E19, E20, E21, E22 N/A 3, 4, 5, 6, 7
    Section 5
    Lysander    		 9052 River Rd
    Phoenix NY 13135
    (315) 695-7302    		 E23, E24, O1, O2, O3, O5, O6, O7, O8 N/A N/A
    Section 6
    Lyons    		 7665 Dry Dock Rd
    Lyons NY 14489
    (315) 871-4303    		 E25, E26, E27, E28A, E28B, E29, E30, CS1, CS2/3, CS4 N/A N/A
    Section 7
    Pittsford    		 3837 Monroe Ave
    Pittsford NY 14534
    (585) 586-6877    		 E32, E33 E-128, E-174, E-178, E-181, E-182, E-187, E-191 9, East Guard Lock, West Guard Lock, 10, 11, 12, 13
    Section 8
    Lockport    		 2 Mill St
    Lockport NY 14094
    (585) 589-5689    		 E34/35 E-199, E-200, E-203, E-206, E-211, E-216, E-222, E-229, E-230 14, 15, 16, 17, 18
    Fast-Find Phone Numbers
    Fast-Find Phone Numbers
    Resource Phone Number
    Emergencies 911
    Public Engagement & Media Relations 518-433-6734
    Doing Business 518-449-6075
    Real Property & Permits 518-449-6033
    Recruiting 518-449-6003
    Canal Recreationway Commission 518-449-6008
    Canals Incident Call Center 24/7 833-538-1042
    All Other Information 518-449-6000, select option
    Contact Us By Email

    Contact Us By Email

    If you are a member of the media, call 518-433-6734, 24/7 or email shane.mahar@nypa.gov directly.

    For all other email inquiries, use the form below. Responses are usually in 2-3 business days.

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    Freedom of Information Law (FOIL) Request

    Submit a FOIL Request

    To Request Records from the Canal Corporation, submit the request using the Open FOIL NY online form by clicking the link below.

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